Hire Monay
Consumer advocacy · Philadelphia, PA

Justice shouldn't
come with
a price tag.

Monay & Associates represents consumers in private arbitration against debt collectors, creditors, and credit bureaus — at flat fees most people can actually afford. You know the total cost before committing. No hourly clock. No courtroom visits for most matters. No surprises.

See how it works →

Flat fees quoted up front · No commitment until you're ready to move forward.

Active Docket Philadelphia, PA
M-2041 · Collector · Midland Funding
Validation & FCRA § 1681
Demand drafting
Active
M-2038 · Bureau · Equifax
Duplicate inquiry removal
Awaiting response
Pending
M-2035 · Carrier · Verizon Wireless
Unreturned equipment fee
Settlement offered
Offered
3 open · 18 resolved YTD Avg. cycle: 4.2 mo
Federal laws we enforce
FCRA Fair Credit Reporting Act
FDCPA Fair Debt Collection Practices Act
TCPA Telephone Consumer Protection Act
EFTA Electronic Fund Transfer Act
UCC Uniform Commercial Code
AAA & JAMS Arbitration
🛡 Consumer-Only Representation
📋 Flat-Fee · No Hourly Billing
77%
Justice Gap

of low- and middle-income Americans are priced out of standard legal help.

3–6 mo
Typical Resolution

most cases settle or reach award without courtroom visits.

$197
To Get Started

Flat-fee case evaluation. Know exactly where you stand before spending another dollar.

The problem we exist to solve

Roughly 77% of
Americans are priced
out of legal help.

Traditional firms charge $250–$500 an hour before they've reviewed a single document. Most consumer disputes — unpaid debt you don't owe, errors on your credit report, a collector calling after you told them to stop — never see the inside of a courtroom. They don't need to. Consumer arbitration is faster, private, and resolves most matters in three to six months.

We built Monay & Associates around exactly these cases: debt collectors violating the FDCPA, creditors reporting inaccurate information, billing errors that linger on your account for years. The disputes that deserve a real advocate — not a referral to someone who charges more than the dispute is worth.

See the practice areas →
Our three-step process

From case evaluation to
signed-off settlement.

Every matter follows the same path. You always know which step you're on, what evidence is required next, and what the timeline actually looks like.

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Step 01

Schedule a case review

Tell us what happened. We assess the dispute, identify the applicable federal law, and give you a straight answer: whether arbitration fits, and what it would cost — before you owe us anything.

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Step 02

Filing & representation

Once you choose to move forward, we take over. Demand letters drafted, claim filed, every respondent communication handled — you're kept informed at each step, not handed a bill for it.

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Step 03

Settlement or award

Most matters resolve within three to six months. We walk you through every offer. Nothing is signed without your review and approval — the final decision is always yours.

What changes

The traditional firm versus
Monay & Associates.

Traditional Firm
Monay & Associates
How you pay
Hourly retainer, $250–$500 on top of any filing fee.
Flat scope priced to the matter — total cost quoted up front, before you commit.
Where the case lives
Open-court litigation by default.
Consumer arbitration — faster, cheaper, mostly paper.
How long it takes
12–24 months, often longer.
Most matters resolve in 3–6 months.
Communication
Inherited voicemail, monthly statements.
Direct line to the team drafting your file.
Where we help

Practice areas.

The categories of dispute that show up most often on intake calls. If your situation doesn't match a label exactly, reach out anyway — a $197 case evaluation will tell you whether arbitration can move it.

01

Debt collectors

Harassing calls, improper validation, robo-signed filings, post-bankruptcy collections.

02

Creditors

Mistaken balances, broken payment plans, illegal fees added without notice.

03

Credit bureaus

Inaccurate items that survive dispute, mixed files, outdated public records.

04

Identity theft

Fraudulent accounts opened in your name, fraudulent tax filings, address redirection.

05

Billing errors

Double-charged subscriptions, refunds never posted, telecom and utility overcharges.

06

Contract violations

Hidden auto-renewals, waived warranty rights, gym and lease clauses that don't hold.

07

Consumer report errors

Background-check mistakes, tenant-screening errors, insurance mis-ratings.

Don't see your situation listed? Tell us what happened — a $197 case evaluation will tell you whether arbitration can move it.

Tell us your story →
Our services

Know the cost before you commit.

Choose the level of support that fits your matter. All prices are quoted up front and locked in — no hourly meter, no retainers, no invoices that grow while the case does.

Case evaluation
$197 one time

Not sure if you have a case? Start here. We review your documents, identify the applicable federal law, and hand you a clear written assessment — so you know exactly where you stand before spending another dollar.

  • Written case assessment within 2 business days
  • Applicable federal law identified (FCRA, FDCPA, TCPA)
  • Clear recommended path with honest likelihood assessment
  • No commitment to move forward — ever
Most popular
Arbitration preparation
$1,497 flat fee

Your case is ready to be heard. We draft the demand, navigate the procedural rules, and file your claim with the appropriate arbitrator — everything documented, organized, and on record.

  • Everything in Case Evaluation
  • Demand letter drafted and sent on your behalf
  • Arbitration claim filed — procedural rules handled
  • Complete case file organized and submitted
  • Step-by-step updates — you always know where things stand
Full case management
$2,497 flat fee

Hands off. We manage every stage from intake to resolution — every deadline, every letter from the other side, every counter-offer. You focus on your life; we focus on your case.

  • Everything in Arbitration Preparation
  • Active case strategy through every stage
  • Every respondent communication handled for you
  • Settlement negotiation — you approve the final offer
  • Full escalation support — we help you identify next steps if the matter requires counsel

All fees are flat-rate and disclosed up front. You know the full cost before committing — no surprises, no hourly clock.

Real people. Real results.

Every case is different. These are a few of the clients we've represented in private arbitration — and what they walked away with.

FDCPA — Debt Collector Harassment

"A collector was calling my employer and threatening legal action on a debt that wasn't even mine. Monay & Associates filed in arbitration and resolved it in four months. I didn't have to deal with the collector again."
D. Harrison Resolved · 4 months

FCRA — Inaccurate Credit Reporting

"A charge-off from a closed account was killing my credit score even though it had been paid. They walked me through every step, disputed it properly, and got it removed. My score went up over 80 points."
T. Williams 80+ point score recovery

Unlawful Repossession

"My car was repossessed without proper notice and I had no idea I had any recourse. After the case evaluation I understood exactly what my rights were. The process was professional and they kept me informed the entire time."
M. Johnson Case management · Settled

Case Evaluation

Tell Us About Your Case

Our team reviews every submission within 1 business day and responds with a plain-English assessment — no legal jargon, no pressure.

🔒 Confidential & Encrypted
No obligation to proceed
Response within 1 business day
We never share your information

If your situation doesn't qualify for arbitration, we'll tell you plainly in writing — exactly what we found and why. No upsell, no pressure, no runaround.

Your Information

Case Details

Supporting Documents (Optional)

📎

Attach a document

PDF, JPG, PNG, or Word — up to 10 MB

Statements, letters, credit reports, contracts, etc.

🔒 Documents are encrypted and stored securely. Only your case team can access them.

Your information is confidential and protected. We will never share your data.

Why clients choose us

What makes us
the obvious choice.

You know the full cost before committing to anything
Every scope is flat-fee and quoted in writing before you pay. No hourly billing, no retainer, no invoice creep when the matter gets complex.
Most cases resolve in 3–6 months — not years
Consumer arbitration moves on a defined timeline. Court cases routinely take 12–24 months and cost tens of thousands in fees before a single verdict.
No courtroom. No days off work.
Private arbitration is conducted almost entirely by written document. For most of our clients, there is no hearing to attend and no courthouse to visit.
Consumer claims are the only cases we take
We don't represent corporations or split focus across practice areas. Every template, process, and team member is built around one client — the consumer fighting back.
You approve every decision before it's final
No settlement is accepted on your behalf without your review. We present offers clearly, explain the tradeoffs, and let you decide. The outcome is yours to own.
In three numbers

What the firm commits to on every intake.

1

A $197 case evaluation — know exactly where you stand before committing to anything.

2

Flat scope quoted up-front — no hourly meter.

3

Settlement, counter-offer, or award — you sign the final.

Common questions

Before you
reach out.

Still have a question? Send it through the intake form and we will reply within two business days.

Is this a law firm? +
Monay & Associates is a consumer advocacy firm, not a licensed law firm. For matters that require licensed counsel, we coordinate with our national attorney network at no additional markup.
How is arbitration different from a lawsuit? +
Arbitration is a private, binding dispute resolution process. It's faster, mostly written, and far less expensive than litigation. Most consumer contracts include an arbitration clause — we use that clause in your favor.
What does it cost? +
The case review is free. If we move forward, we quote a flat scope: $1,497 for arbitration preparation or $2,497 for full case management. No hourly meter. No surprise invoices.
Which states do you serve? +
We accept clients nationwide. The firm is headquartered in Philadelphia, PA, and works with affiliated counsel in every state for matters requiring a licensed attorney.
What information should I send? +
A brief description of the dispute, the name of the company involved, and any letters, statements, or notices you've received. We'll tell you what else we need after the initial review.
How do I start? +
Scroll to the pricing section and select the tier that fits your situation — or start with the $197 Case Evaluation if you're not yet sure. Either way, you'll hear back within two business days with a clear written assessment and next step. No pressure, no obligation.
Ready when you are

Send us the dispute.
We'll take it from there.

Tell us about your situation using the intake form above. Our team reviews every submission within 1 business day and responds with a plain-English assessment — what your rights are, what options you have, and what a realistic path forward looks like. No legal advice. No pressure.

What happens after you submit
1

Review within 1 business day — our team reads every submission personally.

2

Plain-English assessment — what we found, what rights apply, what options you have.

3

No pressure decision — if you'd like to move forward, we'll outline the scope and cost clearly before you commit.

Email us directly
hello@hiremonay.com

All information submitted is confidential. We never share your data. Monay & Associates is a consumer advocacy firm — we do not provide legal advice and are not members of the Bar. For legal advice, please consult a licensed attorney.

Important Notice: Monay & Associates LLC is a consumer advocacy firm. We are not a law firm, and we are not members of any state Bar Association. The services we provide are consumer advocacy and arbitration preparation services — not legal advice. Nothing on this website constitutes legal advice or creates an attorney-client relationship. If you need legal advice, please consult a licensed attorney in your jurisdiction.